Center for Human Development (CHD), is seeking a Program Manager for a new Intensive Treatment Residential (ITR) program that will be located in West Springfield, MA. The program is slated to open in November of 2025. This program provides long term support for male adolescents (5-13 years of age). In this program, the population served will receive housing, therapeutic, emotional, and educational support with a goal to develop healthy and fulfilling relationships that will solidify skills and apply them to real world settings. 

Your role as Program Manager: 

The Program Manager is an exempt, salaried professional who actively supports and implements the philosophical, clinical, and programmatic goals of the Agency. They provide administrative oversight in their assigned residential/community-based program to ensure that the services are always of the highest quality. They will provide a structure that is designed to build on the client’s strengths to help them gain the skills required to live in the community and be successful citizens. They supervise the direct care staff and provide a supportive and learning environment to the members of the direct care staff. They work within the agency’s team model, establishing open communication, support and accountability among co-workers. They are responsible for the overall functioning of the program in order to meet the needs of the youth and their families. Due to the nature of this position, extended hours, weekend hours, and holiday hours are possible. They are directly accountable to the Assistant Director/Director of Residential Services.

Requirements: 

• Bachelor’s degree from an accredited educational institution preferred. (Can be substituted w/experience).
• Minimum of 3 years of residential and/or supervisory experience preferred.
• Experience working with youth and their families.
• Experience in community child welfare and mental health programming.
• Driver’s license required.
• Have a legally registered & insured car for work use.

Success Factors: 

The Program Manager should be a professional who actively supports the philosophy of the agency and maintains a high level of commitment to agency staff and clients. Personality traits should include:

• Philosophical commitment to concept of human potential
• Assertiveness and confidence
• Sensitivity to issues of diversity and oppression
• Directive and goal oriented
• High energy level and self-initiated, creative and resourceful
• Perform well under stress
• Open and direct
• Works well as a member of a team
• Expresses patience, caring and compassion
• Directive and goal oriented.
• High energy level and self-initiated, creative and resourceful.
• Perform well under stress.
• Open and direct.
• Works well as a member of a team.
• Expresses patience, care and compassion.
• Enjoys recreational activities

The pay rate is $60,980 This full-time role includes a full-benefit package, including Dental, Health and Life insurance, paid time off, earned vacation time, just to name a few. 

At Center for Human Development (CHD), Care Finds a Way: 

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve. 

CONNECT WITH OUR TEAM TODAY! 

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!