Job Summary

We are looking for a Deputy Program Manager to join our Insourcing Solutions team, located in Bethesda, MD. 

How will you have an impact? 

This is the moment to use your talents and imagine those talents contributing to improving global health and peoples’ lives. In the DPM role, you can do that by supervising personnel and operations to maintain a high standard of performance to a large multi-species and multi-position contract for the National Institute for Allergy and Infectious Disease, which directly contributes to the integrity of the research.  

Why work at Charles River?  

We offer an excellent onboarding program for our new employees, internal career development, and competitive benefits!  

What you will do! 

In the Deputy Program Manager role, you will use existing SOPs and quality assurance standards to oversee the operations and a staff of animal care supervisors, research support staff, veterinary and animal care technicians, and animal facility attendants for a multi facility contract. Conduct training activities, participate in supervisory activities such as recruitment, separation, performance appraisals, disciplinary actions, and employee programs/activities. You will interact with client representatives to resolve various inquiries and participate in the development of projections for equipment, supplies, and personnel needed to effectively operate the research facilities. You will assist facility managers and staff to establish specifications for recommendations for the selection and purchase of animal care related equipment; as well as develop, review, and write site specific standard operating procedures for the care of laboratory animals, and the operation of the facility. You will also assist in the review and analysis of operational needs and make recommendations to enhance the efficiency and effectiveness of animal care services. 

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In this role, you will act as corporate liaison to designated contract business clients to assess contract performance; supervise record maintenance, generate external/internal reports, and prepare/submit records, charts, logs, and inventories. You will serve as temporary backfill for Facility Managers during vacancies and assist them with ensuring that animal care staff perform all tasks at or above standards. There will be a need to conduct periodic meetings with subordinate staff to keep them informed of current and future projects, policies, and procedures; as well as assist in assessing training needs, including developing and presenting training for staff and investigators, developing course content and materials for training and continuing education of the animal care staff to achieve AALAS certification. In addition, investigate personnel problems and develop performance improvement plans, provide counseling to employees, and write employee performance evaluations. Periodically, you may be asked to review site quality assurance procedures for various functions within the facility such as animal health surveillance, cagewash/autoclaves, animal shipments, and the HVAC. 

Job Qualifications

A candidate that possesses either a BS degree in Animal Sciences or Biological Sciences is preferred, HSD required. Has at least 8 years’ experience working in a large complex animal program, 4 years of which shall have been in a supervisory capacity. Experience in specialty areas, such as rodent and rabbit facilities management, NHP (Non-Human Primate) facilities management, barrier management, hazard containment, and animal facility date management are needed. Must be LATG (Laboratory Animal Technologist) certified; preference given to CMAR certification.