Central City Concern (CCC) is an innovative nonprofit agency providing comprehensive services to single adults and families impacted by homelessness, poverty, and addictions in the Portland metro area. We hire skilled and passionate people to meet our mission to end homelessness through innovative outcome-based strategies that support personal and community transformation.

TITLE:  Cook I - Hooper 

HOURS: Monday LOC 9 am - 5:30 pm, Tuesday Hooper 9 am - 5:30 pm, Wednesday - off, Thursday / Friday LOC 9 am - 5:30 pm, Saturday / Sunday 9 am - 5:30 pm

Rate:  $19.27/hour

Seniority Bid Date: 01/14/2024

SUMMARY: The Cook I position is an essential component of the daily functioning of the program’s food service system. The position requires an understanding of working with families, organizational skills, and a demonstrated understanding of prenatal, adult, and child nutritional needs. This role will float between two locations: Hooper DSC and Letty Owings Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Prepares and serves meals according to the prescribed menu.
2. Ensures that food is prepared and served in an appetizing and sanitary manner.
3. Ensures that the food is apportioned appropriately to ensure adequate servings to all clients.
4. Ensures that the food is served in a manner that maintains appropriate temperatures and sanitary conditions throughout the meal time.
5. Ensures that leftover food is promptly collected and stored or disposed of appropriately.
6. Prepares meals in such a manner to reduce food or supply waste.
7. Prepare supervisor-planned appropriate menus that adhere to the standards of nutritional adequacy.
8. Planned meals should be nutritionally sound and follow appropriate government agency and nutritional organization recommendations.
9. Planned meals should be strongly biased toward freshly prepared ingredients and avoid reheated pre-processed foods.
10. Menu records must be maintained including menu deviations from planned meals.
11.  Menus should be adapted (either individual or group) to ensure all dietary needs of residents are met, including any special dietary needs/restrictions; both allergy and cultural/religious in nature.
12. Ensure that the program meets or exceeds sanitation, food handling, food storage, and record-keeping standards to remain in compliance with local, state, and federal agency requirements.
13. Ensure that the kitchen, dining, and storage areas are kept clean and sanitary at all times.
14. Ensure that all food preparation and storage is in compliance with the Oregon Health Authority Food Sanitation Rules.
15. Ensure that all food (including leftovers) is stored appropriately and is not contaminated, spoiled, or expired.
16. Ensure all food (including leftovers) is marked appropriately with expiration dates/times and that all food that exceeds beyond-use dating is promptly discarded.
17. Ensure that regular deep cleaning of kitchen, storage, and dining room areas is performed as scheduled (including, but not limited to floor mats, refrigerators, freezers, and walk-in refrigerators).
18. Ensure that all kitchen equipment (pots, pans, utensils) and areas/surfaces are clean and sanitary at the end of each shift and that all garbage has been removed to the dumpster area without exception.
19. Ensure that all temperature checks and area inspections are performed and recorded daily.
20. Interacts with clients, peers, guests, and leadership in a professional manner.
21. Communicates and interacts effectively and tactfully with clients, their children, visitors, families, peers, and supervisors, including modeling prosocial mealtimes and healthy food choices with families.
22. Role model and engage clients to participate in dining room cleanup in a positive, respectful manner.
23. Works with clients and peers to ensure client chores are performed to standard and that discrepancies are handled appropriately.
24. Responsible for maintaining adequate inventory.
25. Responsible for communication with Cook II or supervisor when inventory of specific items is low or out.
26. Ensures that food in storage is appropriately rotated and par levels are maintained to eliminate shortages and wastage.
27. Responsible for stocking and filling all food items that are provided to residents on a 24/7 basis, including but not limited to condiments, fresh snacks, cereals, breads, milk, etc.
28. Maintains a current list of designated snack/after-hour items that will be available for clients.
29. Assists with managing day-to-day needs of the facility including:
    • Assisting other team members in providing for the needs of the clients as needed.
30. Ability to manage tasks and schedule to ensure:
    • Meals are served on time.
    • Full kitchen cleanup is completed before the end of the shift.
31. Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security.  Support compliance with all privacy and security requirements pursuant to community partners and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access.  This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
32. Perform other duties as assigned.

SKILLS AND ABILITIES:

1. Ability to work within the mission, vision, policies of conduct, and ethics of Central City Concern.
2. Skill and experience as an institutional cook, preferably in a prior health care or residential setting, with a thorough knowledge of prenatal, adult, and child nutrition.
3. Ability to lift and transport a minimum of 50 pounds multiple times per day.
4. The ability to perform duties that involve retrieving items in locations that may be overhead, under countertops, in drawers, and/or a significant distance apart repeatedly.
5. Ability to prepare, cook, and serve food.
6. Ability to conduct cleaning tasks and duties throughout the allotted time of the shift.
7. Skill in demonstrating a high tolerance for change.
8. Demonstrate the ability to work calmly under pressure.
9. Strong organizational and prioritization skills.
10. Ability to communicate clearly and concisely both orally and in writing.
11. Ability to follow oral and written instructions.
12. Ability to work with people from a diverse range of ethnic and socio-economic backgrounds, including those with dual diagnoses or other disabilities who may display behaviors that are hostile.
13. Ability to maintain accurate records and necessary paperwork.
14. Knowledge of and ability to utilize de-escalation techniques, when encountering volatile situations.
15. Demonstrated understanding of professional and personal boundaries in the workplace.
16. Ability to consider the impacts and outcomes for underserved communities during the decision-making process.
17. Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.

MINIMUM QUALIFICATIONS:

1. Must have a high school diploma or GED equivalent.
2. 6 months prior institutional cooking experience preferred.
3. Possess a current Oregon Food handler permit, or be able to obtain one within 2 weeks of hire.
4. Have or be able to obtain Adult and Child/Infant CPR Certification prior to start date.
5. If using a vehicle for agency use: Must possess a current driver’s license, access to a vehicle, qualify as an Acceptable Driver as designated in Central City Concern’s Fleet Safety policy; pass an initial driver training within 60 days of being an approved driver and continued recertification training; and maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
6. Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit. Must be approved by the Childcare Background Check Unit.
7. The OAR prohibits SUDS program staff from having within the previous 3 years a DUI conviction or diversion, a felony conviction, or a conviction under the Uniform Controlled Substances Act.
8. Physical ability to bend, stoop, kneel, squat, twist, reach, pull, and lift heavy objects. Able to climb stairs several times a day.
9. Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy, and productive work environment and strictly complies with the Drug-Free Workplace Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
10. Must adhere to agency nondiscrimination policies.
11. Must be able to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity.

Benefits at Central City Concern are offered to our employees!

Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package including base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees’ financial wellness into consideration and provides a rich retirement match.

• Generous paid time off plan beginning at four weeks of PTO accrual per year!  Accrual amount/rate increases with longevity.  
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Eleven paid Holidays + 2 Personal Holidays are to be used at the employee’s discretion. 
• Comprehensive Medical, Vision, and Dental insurance coverage. 
• Employer Paid Life, Short-Term Disability, AND Long-Term Disability Insurance! 
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.   

CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.

This description is intended to provide a snapshot of the work performed. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

EQUAL OPPORTUNITY EMPLOYER