POSITION SUMMARY:

This is an exempt position that will be responsible for the daily supervision of Site Coordinators and Volunteers in congregate meal sites. This position ensures that the nutrition and socialization needs of elderly clients are being addressed.  In addition, this position is responsible to supervise, train and provide technical assistance to the Site Coordinator staff.  This position works in conjunction with other positions in the program using a multidisciplinary approach to the provision of services. All duties and responsibilities must be completed in accordance with agency policy and procedures, Alliance for Aging, federal, state, and local laws, accreditation standards, and other regulatory guidelines.  The incumbent in this position demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.

Duties and Responsibilities:

Nutrition and Socialization Services:

• Create and maintain a caring, safe, and clean service environment for meal sites.
• Ensures intake and discharge processes of clients as required by policies and procedures.

• Ensures Site Coordinators handle food by following safe food handling and sanitation

• Ensures required client assessments and file documentation are completed by Site Coordinators.
• Develop and implement diverse monthly activity calendars that cater to participants’ level of function and offer appropriate choices in activities.
• Coordinate and facilitate social, educational, recreational, and therapeutic activities by introducing innovative approaches to support participants physical, emotional, and cognitive abilities.
• Responsible for organizing special events, documenting activities, and completing required documentation.
• Actively participate in interdisciplinary team meetings.

Outreach:

• Recruitment of potential clients, volunteers, and goods or services through community outreach using various resources.

• Develop collaborative relationships with community resources that enhance center activities and resources.

Operations:

• Assists in the formulation and implementation of policies and procedures as per regulatory requirements and makes revisions as needed.
• Responsible for ensuring that Site Coordinators are inspecting, store, and serve food items according to guidelines, ensuring freshness, temperature, and quality.
• Ensures accurate service logs and attendance are documented.
• Oversees programs’ multi-service components assuring the coordination and delivery of all services in a teamwork environment.
• Oversees the inventory of janitorial supplies and equipment, activity, outreach, and kitchen supplies.
• Ensures that all chemical products are stored in accordance with safety guidelines.
• Ensures all material safety data sheets are in the binder for all chemicals.
• Responsible for tracking all repairs, maintenance, and communicating with the agency’s facilities staff.
• Ensures temperature logs are being completed in a timely manner and accurate.
• Ensures safe food handling and sanitation regulations are implemented and followed.
• Ensures delivery log is completed accurately and in a timely manner.

Human Resource Management

• Provides supervision, direction, and support to program staff.
• Ensures orientation and training are provided to staff according to regulatory body requirements.
• Schedules and conducts monthly staff meetings.
• Ensures that staff receives required training and professional development within the specified time frames.
• Provides ongoing supervision to each staff under the incumbent’s supervision.
• Conducts performance evaluations and/or improvement plans for all staff directly under his/her direct supervision.

Risk Management and Quality Assurance:

• Completes and submits timely and accurate Incident reports and Significant Incident Reports, as per Catholic Charities guidelines, state licensing requirements, Alliance for Aging requirements, and COA Standards.
• Annually assists in the distribution, collection, and aggregation of the Consumer Satisfaction Survey.
• Participates in the Performance Quality Improvement process as the PQI Team Leader.
• Monthly, Quarterly, and Annually track services for the completion of Quality Assurance Reports.
• Monitors the compliance of safety and health precautions and monitors staff compliance according to all governing bodies’ policies and procedures.
• Must be available to work beyond your regular schedule in crisis situations or if there is a declared agency emergency.

Additional Duties:

• Participates in all related training, in-services, and staff meetings as required by COA and funding /licensing sources.
• Attends mandatory conferences and trainings as scheduled for professional development.
• Incumbent will comply with all policies, procedures, and requirements necessary to perform the functions of this position.
• Performs other duties as assigned by supervisor.

Physical Demands:

• The work is usually sedentary but may require long periods of standing, walking, and /or bending, and some light lifting. The work is mostly performed in a secure office setting.
• Travel required within Miami Dade County.

Educational & Experiential Requirements:  

• Bachelor’s degree in social services, or in a related area of study from an accredited college or university, and at least one (1) year of experience working with older adults

OR

• Associate’s degree in social services, or in a related area of study from an accredited college or university, and at least one (2) years of experience working with older adults
• 1 year of supervisory experience
• Obtain food handler certification within 90 days.
• Bilingual: English/Spanish required.

Reporting to this position:  

• Site Coordinators
• Volunteers