Essential Job Functions:
Supervision
- Conduct self in a manner that is an example of positive social interaction, appropriate boundaries, and effective communication.
- Ensure all residents understand program procedures and adhere to them.
- Provide supervision to peer-led groups and to consumers during recreational time.
- Document inappropriate behaviors and activities in the daily log.
- Monitor cameras while at the front desk.
- Monitor rooms regularly throughout the day to determine the safety and security of consumers.
- Ensure that consumers are at scheduled groups.
- Report unusual incidents to the supervisor and program director.
- Report emergencies requiring police, fire or medical to 911.
- Conduct a search of consumer’s property and rooms.
- Ensure no contraband enters the facility.
- Conduct breathalyzer test on consumers during re-entry and assist with obtaining urine samples from consumers.
Reception Services
- Provide consumers with toiletries and cleaning supplies from inventory when necessary.
- Ensure all consumer logs and documents are completed and submitted in a timely manner.
- Provide customer service to visitors and consumers.
- Answer telephones and direct calls to the appropriate employee.
- Acts as laison between consumers and administration.
- Ensure that all visitors and consumers sign in and out.
Medication
- Work in collaboration and under the supervision of the program nurse in the dispersement and documentation of medications to consumers.
- Adhere to the program’s medication administration policy and procedure.
- Provide consumers with their medication so that the consumer may self-administer their medication.
- Complete Medication Administration Record for all over-the-counter and prescribed medication.
Other
- Complies with all required trainings as per COA standards, funding, and licensing requirements.
- Incumbent will comply with all policies, procedures and requirements necessary to perform the functions of this position.
- Participates in the Performance Quality Improvement process.
- Adheres to the dress code and wears appropriate clothing and closed-toe shoes, and follows safety protocols per OSHA and Catholic Charities when conducting job functions.
- Ensures appropriate reporting of incident reports in adherence to DCF and Catholic Charities Policies and Procedures requirements.
- Perform additional responsibilities as required by the supervisor.
Physical Demands:
- Requires long periods of walking around and continuous monitoring of the dorms, cafeteria, and facility grounds.
- Ability to lift 10 lbs and transfer trays from food warmer to individual warmers.
- Ability to detect unsafe situations by sight or sound and react quickly to intervene.
Educational & Experiential Requirements:
- One year of related experience
- Proficiency both oral and written English.
- Active CPR certificate preferred or obtained within 60 days of hire
- Safe Serve Certification preferred or obtained within 30 days of hire.
Reporting to this position:
- none
Schedule options:
Friday – Monday 8:00am – 6:30pm
5:00pm – 1:30 am – 8 hours 5 days a week must include Saturday or Sunday.
5:00pm – 3:30am – 10 hour days 4 days a week, must include Saturday or Sunday.