ESSENTIAL JOB RESPONSIBILITIES

Recruitment and Screening:

Maintains assigned billable hours per week on average throughout the year.

Contact referrals to enlist clients into caseload and documents results.

Screens clients for mental health and substance abuse disorders as well as for available counseling interventions.

Informed Consent:

Obtains informed consent utilizing agency forms prior to providing services.

Conducts client orientation to treatment program according to applicable laws and agency procedures.

Assessment:

Conducts In-Depth Assessment to determine diagnoses and/or course of treatment for both individuals and groups.

Completes assessment requirements for various available counseling interventions and programs.  

Treatment and Service Planning and Documentation:

Provides mental health and/or substance abuse treatment, including diagnosis, crisis intervention, treatment planning and reviews for both individuals and groups.

Adheres to agency procedures and protocols in the provision of effective delivery of mental health and substance abuse counseling and maintenance of standards of care.

Serves and maintains an active caseload as assigned with concomitant productivity.

Ensures documentation is Timely, Accurate, Legible and Clear.

Maintains updated and complete treatment plans, treatment plan reviews, progress notes and other required information in client records as specified in performance standards.

Intervention & Crisis:

Conducts interventions with clients including individual, group and other appropriate counseling interventions.

Determines client need for specialized services within or outside of the agency, such as medical treatment, psychiatric care, psychological testing as well as with other health-related organizations in accordance with the client’s treatment plan and communicate all such actions to the psychosocial team as applicable.

Assesses clients in crisis for appropriateness of Baker Act proceedings, utilizes Baker Act documentation when necessary and coordinates with police, family, and other staff as required to place client when necessary.

Supervision:

Provides daily documentation of work performed (e.g., Informed Consents, Assessments, Treatment Plans & Reviews, Case notes, Discharge Summaries)

Attends at least weekly supervision with supervisor to review work, obtain signed documentation, discuss clinical issues and staff critical cases until such time as licensure under FS 491 is achieved.  Provides supervisor with productivity report weekly.

Manages Resources:

Coordinates with client’s case manager for client support services as needed.

Facilitates drug urinalysis for court mandated clients following agency procedures.

Coordinates court referred programs by writing reports and progress notes as required.

Input client information using specific software as required.

Provides clients with information about bill-coverage, services and procedures as required.

Performs quality assurance reviews monthly achieving a minimum score of 90%.

Participates in staff training sessions as required by the agency.

Community Involvement:

Participates in agency developmental activities.

Culture of Service: 3 C’s

Compassion

Greets internal or external customers (i.e., patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.

Listens to the internal or external customer (i.e., patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.

Competency

Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered.

Commitment

Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed.

Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure the prompt and effective response is provided 

Safety

Ensure proper hand washing according to the Center for Disease Control and Prevention guidelines.

Ensures each new client receives screening for their risk of suicide.

Understands and appropriately acts upon assigned role in Emergency Code System

Understands and performs assigned role in Agency Continuity of Operations Plan (COOP)

Other duties as assigned.

JOB SPECIFICATIONS

Education:

Master’s Degree in Psychology, Counseling, Social Work, or any other related field

Training and Experience:

A minimum of 1 year of clinical experience is required. Experience in mental health and substance abuse service provider organizations is highly desired.

Licenses and/or certifications:

Registered Intern according to FS 491 required.

Job Knowledge and Skills:

Bilingual (English, Spanish/ English-Creole) is highly recommended. Computer knowledge should include Microsoft applications (Word, Excel, and Outlook) and Casewatch experience helpful. Excellent communication, organizational and teamwork skills are required to establish and maintain effective relationships with staff, external entities, and clients. Excellent decision making and problem-solving skills are required. The ability to work with a multicultural and diverse population is required.

Contact Responsibility:

Responsibility for internal and external contacts is important.

PHYSICAL REQUIREMENTS

This work requires the following physical activities: constant sitting, talking in person, talking on the phone, hearing/ visual acuity, and hand/finger dexterity; frequent walking, and occasional bending, standing, and driving. The work is usually performed in an office environment.