Job Summary:

The Providence Center Residence Assistant performs, coordinate and monitor the daily non-clinical operations of the program.

Duties and Responsibilities: include the following. Other duties may be assigned.

Provide orientation of clients into the community.

Conduct tour of the facility and make introductions.

Problem solve and provide other support to clients as needed.

Serve as a role model.

Assist all new clients with connecting to a Peer Mentor and introduce them to the Lead Peer.

Assist in new client admissions.

Review rules and regulations, issue linens, assign bedrooms, sign appropriate releases, gather birth certificates and social security cards, IDs etc., introduce them to the Case Manager, Nurse, their assigned Clinician, Management, and other staff as appropriate.

Abide by all confidentiality standards and policies: HIPAA and 42CFR enforced.

Assist with the supervision of AA/NA meetings and recreational activities.

Check daily client details and follow through on any unsatisfactory performance.

Assign daily client housekeeping assignments and assist clients in performing necessary housekeeping tasks.

Transport clients to appointments with appropriate social service agencies; i.e. doctors, dentists, GPA, etc.

Maintain an inventory of linens.

Conduct toxicology testing and breathalyzer for all clients as instructed by management and documented as appropriate.

Ensure a safe, clean and healthy living environment with HIPAA and best practices standards as a priority.

Assist in conducting monthly/quarterly fire drills and send in reports.

Monitor client whereabouts during fire drills or emergencies.

Report any deficiencies to the Manager.

Ensure medication procedures are followed.

Ensure clients are present at designated times to take prescribed medications.

Ensure information is logged and documented appropriately and accurately

Drive carefully and abide by traffic rules.

Ensure that seat belts are worn by all traveling in Center owned vehicles.

Perform record keeping in accordance with Health Information Services (HIS) and other Center requirements.

Document all notable client encounters in EPIC in the format of a quick note or group notes.

Email staff members about client issues and/or concerns as appropriate.

Complete daily activity logs.

Develop and implement a plan of care with ongoing consumer input.

Practice thorough and timely communication with client clinicians and case manager for client-related issues as appropriate.

Monitor confidentiality in accordance with Center policy and legal requirements.

Follow required office procedures in a cooperative manner.

Initiate and process incident reports as per Center guidelines.

Adhere to Infection Control protocols.

Adhere to Weapons and Contraband protocols during admission, discharges, and upon
client return for the community.

Ability to carefully and accurately administer client medications per the programs policies and
protocols.

Must be comfortable participating in sample collection for toxicology reports.

Ability to read and transpose toxicology screen results received from the lab into program documentation and communicate issues to the clinician/nurse.

Maintain cooperative relationships with clients, other employees and the public.

Treat clients with respect.

Work in cooperation with co-workers and supervisory staff.

Work with team members regarding problems in a constructive manner.

Accept and use direction and supervision.

Benefit from constructive feedback.

Attend trainings, case presentations and conferences.

Provide feedback to staff on the content of educational programs attended.

Attend mandatory in-service trainings and other trainings required.

Attend and participate in staff meetings.

Requirements:

High school diploma or general education degree (GED). Advanced education preferred.

Experience working with a substance abuse population is strongly preferred.

Must have awareness of the general trends in confronting the problems of substance abuse.

Must be able to obtain medication room clearance within 3 month of being hired: have a baseline understanding of medication protocol per TPC policy, understand and adhere to medication disposal policy, and basic safety precaution of handling medication in a residential setting

Must have valid driver's license and insured auto.

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.