This position is eligible for $2500 sign on bonus.

Job Summary:

The Providence Center Case Manager - Bilingual - Engagement and Diversion team will coordinate services for consumers to minimize stressors and to facilitate the reduction of psychiatric symptoms.

Schedule: Full Time, Monday through Friday 8:00 am – 4:30 pm, with an hour for lunch. Occasional Saturday, Sunday and holidays (time varies)

Duties and Responsibilities: include the following. Other duties may be assigned.

Coordinate a variety of services

Provide supportive counseling, problem solving, and limit setting.

Establish attainable goals with the consumer.

Participate as a member of a multidisciplinary team in the development and implementation of therapeutic services, to include working with people who have severe, persistent mental illness and/or substance abuse issues, as it relates to case management.

Collaborate with managers and/or emergency services staff to conduct assessments, crisis interventions and risk management as needed.

Assess consumers' unmet needs (psychological, physical, housing, and psychiatric).

Identify and respond to crisis situations with crisis clinicians as indicated.

Perform in a calm and professional manner during crisis or emergency situations.

Negotiate and advocate on behalf of the consumer, as needed, with landlords, courts, families, the treatment team, and consumers themselves.

Transport consumers in own vehicle or Center van to planned activities and appointments.

Complete record keeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy.

Maintain cooperative relationships with Center staff, consumers, community agencies and the public.

Attend trainings, case presentations and conferences.

Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate's degree in a Human Services field. Bachelor’s degree (B.A.) preferred.

Experience in Human Services Field preferred.

Must be bilingual Spanish and English.

Must have valid driver's license and insured auto.

Must be able to work flexible hours.

Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.