Company Description
Fairmont Breakers Long Beach will revive one of California’s best-known and beloved luxury hotels. Originally opened in the roaring twenties as a lavish hotel on the waterfront, The Breakers was a sought-after destination for world-famous stars. The historic property will reopen after a significant restoration, creating 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with 360-degree views of the Pacific; a blissful two-story spa, wellness and fitness center; live jazz club; and 10,000 square feet of indoor and outdoor function space.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark.
Job Description
At Fairmont Breakers, our Sales professionals are ambassadors of the friendly, engaging service and authentically local experiences we offer in places of unrivalled presence. Develop your market and lead a passionate team as Manager, Corporate & Leisure Sales, where your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction.
ESSENTIAL DUTIES and RESPONSIBILITES Include but are not limited to the following:
- Manage all activity related to the leisure sales segment, ensuring all service standards are followed.
- Manage all transient, corporate and leisure sales initiatives for the hotel.
- Provide guidance and direction in the development of segment action plans.
- Be responsible for account management of key market segments.
- Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
- Monitor performance against sales targets. Address shortfalls and take action to rectify on a monthly basis.
- Complete update of account activity and other reports as necessary to improve management decision making and critical evaluation of work activities.
- Assist in the preparation of the month-end sales report for submission to the Director of Sales & Marketing in timely manner.
- Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
- Participate in select sales activities both on and off property including but not limited to participating in road shows, agency and call center training for all market to build top of mind awareness for the Fairmont Breakers.
- Develop Consortia account strategies for key accounts like Virtuoso, Ensemble, ProTravel/Tzell, Frosch and Signature consortia programs.
- Successfully manage assigned Tour Operator Accounts while cultivating new partners for the hotel to meet and exceed goals.
- Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness.
- Work with the DOSM to prepare an annual budget for approval and administer that budget in a fiscally responsible manner.
- Balance operational, administrative and Colleague needs.
- Follow departmental policies and procedures.
- Follow all safety policies.
- Other duties as assigned.
Qualifications
- Minimum of 3+ years experience for a luxury hotel brand preferably located in Los Angeles County or Orange County
- Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
- Computer literate in Microsoft Window applications and/or relevant computer applications required (Opera Cloud, Microsoft Office)
- University/College degree in a related discipline required
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
What is in it for you:
- Salary Range: USD $75,000 - $90,000 with incentive plan
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.