Program Director / Unit Based Services (ICS)

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Program Director / Unit Based Services (ICS)

Broadmead Medical Services Inc

icon Crystal, MN, US, 55422

iconFull Time

icon9 October 2025

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Company Description

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.  
With services in 15 states, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life. 

WE OFFER:

· Starting Salary $58,700.00 - $60,314.25 annually *Listed salary range is based on experience level and may vary depending on an individuals skills and qualifications.

  • $5,000 Retention Bonus
  • PAID training and orientation
  • Innovative, collaborative environment with flexible work/life balance schedules
  • 401(k) plan with a 3% company match 
  • Company provided hardware and cellphone stipend
  • FREE Life Insurance & FREE Long-term Disability
  • Job mobility options within Dungarvin's 15 states of services
  • Discount on your personal Verizon monthly bill; among other national discount programs
  • PTO that increases with tenure
  • Pet Insurance
  • Medical, Dental, and Vision (Domestic partners eligible for Dental).
  • Supplemental Insurance, Flex Spending, and HSA Accounts 
  • Mileage reimbursement
  • Referral Bonus Program

Job Description

As a Program Director, you will be responsible for the development, coordination, and management of daily operations within the Unit Based Department (IHS and 24 HR EA). This role includes overseeing all aspects of the program to ensure the highest quality of service delivery.

Key Responsibilities:

  • Operational Management: Oversee the daily operations of the Unit Based Department, ensuring that all services are developed, implemented, coordinated, and monitored to the highest standard.
  • Staff Training and Development: Ensure orientation, ongoing training, and professional development for staff to maintain high performance and compliance with best practices.
  • Behavioral Support: Demonstrate effective de-escalation techniques, conflict resolution, and positive support methods while using a person-centered approach with individuals exhibiting significant mental health symptoms, aggression, property destruction, chemical dependence, brain injury, or cognitive impairments.
  • Plan Implementation: Understand and implement behavior support plans, treatment plans, individualized support plans, and person-centered plans.
  • Judgment and Assessment: Assess situations, make sound judgments based on guidance and priorities, anticipate potential outcomes, and react appropriately.
  • Individual Support: Provide effective one-on-one support with individuals.
  • Time Management: Plan and prioritize work efficiently to manage time effectively and accomplish assigned tasks, including self-management and clear communication of needs.
  • Financial Best Practices: Assist in maintaining financial best practices within the department, ensuring fiscal responsibility and accountability.
  • Communication: Maintain direct communication with the supervisor and ensure access to guidance and support.

Qualifications

Must meet Designated Manager qualifications in accordance with the MN 245D requirements

                                                             AND

  • 3 years of experience supervising programs in the human service field
  • Experience: Bachelor’s degree in Human Services, Behavioral Analysis or related field preferred
  • Licensing and Insurance: Valid driver’s license with an acceptable driving record, current auto liability insurance, and reliable transportation.
  • People employed in this position are expected to meet the qualifications of an unlimited driver.  The definition of the driving requirement is:

    Unlimited driving position -- defined as one that requires an employee to drive a motor vehicle as a part of her/his Dungarvin work, including vehicles owned or leased by Dungarvin, and/or to drive a vehicle in which a person served is transported.

Additional Information

Dungarvin is an affirmative action and equal opportunity employer. At Dungarvin, we believe in hiring talent from a wide variety of backgrounds which makes our organization stronger.

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