Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Better supporting franchise and multi-entity businesses is a key part of Square’s plans to move upmarket and win vs. competitors. To solve this need, Square has acquired GoParrot in May 2022, an all-in-one solution that allows franchisors to manage their franchisees with centralized reporting, loyalty and gift card orchestration, and menu management.  The Organization Management team is specifically responsible for the franchisor/franchisee onboarding experience, centralized reporting, Franchise Suite (FS) Dashboard UX/UI, and the FS Dashboard login experience.  It’s an exciting time to join this team/org as we are working to integrate the GoParrot solution more seamlessly into the Square ecosystem and expand our customer base beyond the food and drink industries!

As a Staff Fullstack/Frontend Software Engineer on the Franchise Suite Organization Management team, you will: 

• Collaborate effectively with product managers, designers, QA, and other engineers in and outside FS to deliver new user-facing features while working across numerous time zones (PST, EST, Eastern European, and Greenwich Mean)

• Actively participate in reviewing eng docs for features in FS (that may not always be directly within Org Management team) and advocate for the right technical architectural tradeoffs

• Stay up-to-date with FE technologies and best practices and lead FS-wide frontend syncs

• Advocate for process changes within the team/org if/when they make sense in a critical, but thoughtful and empathetic way

• Coach and mentor engineers across the org and challenge status quo when needed

• Have ownership of a large part of the FS Dashboard, are able to bring the seller’s perspective into conversations, and push on product/design to deliver the best possible experience for them

Qualifications

• 8+ years of experience with JavaScript/TypeScript and related web frameworks (such as ReactJS, EmberJS, etc.)

• Proven record of successfully delivering large features (spanning ~1+ year) from start to finish with strong collaboration, communication, and ownership

• 8+ years of experience with web markup, including HTML5, CSS3

• 8+ years of experience with frontend build tools such as Webpack, ESbuild, Vite

• 5+ years of experience of writing unit/integration/E2E tests (Jest, React Testing Library, Cypress/Playwright, etc.)

• 2+ years of experience working with micro frontend architecture

• 2+ years of experience working with NodeJS/Java/other BE technologies

• Deeply understand and able to apply software development design principles (SOLID, DRY) in day-to-day work

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $180,000 - USD $247,500
Zone B: USD $171,000 - USD $235,200
Zone C: USD $162,000 - USD $222,800
Zone D: USD $153,000 - USD $210,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.