Our Company
At-Heart Home Care & Hospice
Overview
AT Heart Home Care is currently seeking a full time Central Intake Coordinator to service our home health operations and patients. This is an excellent opportunity to utilize your administrative and customer service skillsets, while supporting one of the top home health company in the area! We encourage you to Live Your Best Life and come work for the best. Apply today!
Our comprehensive benefits include:
- Medical and dental benefits
- Short- and long-term disability
- Life insurance
- Paid time off
- 401(k) program
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Vendor discounts
Responsibilities
- Verify Medicaid/Medicare and commercial insurance benefits, this includes calling insurance companies to check benefits and using state portals.
- Entering admissions into systems.
- Enter client services.
- Obtain authorization and re-authorizations for clients that have started care.
- Work on reports when assigned.
- Participate in team meetings.
- Provide effective communication to the operations when information is needed.
- Demonstrate commitment, professional growth and competency.
- Demonstrate excellent customer service in all areas.
- Enter and maintain accurate comprehensive information into the clients account.
- Other duties as assigned.
Qualifications
- Must have a high school diploma or equivalent
- Prior experience (2 to 4 years) in healthcare or personal service industry preferred
- Excellent computer skills, proficient in excel and word
- An understanding of the issues related to authorizations and eligibility preferred
- Knowledge of Medicaid programs, preferred