Our Company

Abode Care Partners

Overview

The Chronic Care Coordinator will use their health care experience, talents, and problem-solving skills to work independently and manage a monthly allocation of patients to ensure that all assigned patients receive timely, courteous and quality care. The Chronic Care Coordinator will utilize multiple platforms to ensure service is consistent and compliant while developing or revising individualized comprehensive care plans.

Responsibilities

• Serves as an extension of the clinical team providing telephonic patient care to allocated patients
• Provides monthly assessments and medication reviews, coordinate care plans with family members and caregivers and provide follow-up to office support staff
• Meets monthly Care Plan production goals
• Maintains HIPAA standards at all times
• Achieves monthly goal of telephonic interactions with patients and/or caregivers to achieve positive outcomes
• Follow striage protocols for communicating patient needs
• Documents all client communications in an accurate, efficient, and timely manner
• Delivers excellent customer service as demonstrated by positive feedback from patients and facility staff
• Adheres to documentation protocols and best practices for compliance

Qualifications

• Minimum High School Diploma or GED; Some college or clinical education
• Prior experience in a customer/patient facing capacity required
• Familiarity with Chronic Care Management preferred
• Minimum one year experience in a clinical setting or patient environment
• Experience working with Electronic Health Records (EHR) software
• Clinical credentials to include Certified/Registered Medical Assistant, LPN or other qualified background as approved
• Excellent communication skills
• Comfortable assessing status of patient remotely, active listener
• Ability to recognize condition specific symptoms
• Organized, thorough documentation skills
• Solid time management skills
• Ability to work independently as well as part of clinical care team
• Ability to travel up to 5% upon request

About our Line of Business

Abode Care Partners is a leading provider of integrated medical services caring for individuals from post hospitalization to home in various settings ranging from skilled nursing facilities, assisted living, independent living, group homes, and private homes. We bring quality medical care to seniors, people with complex conditions, special needs, and individuals with intellectual and/or developmental disabilities while increasing quality of life and safeguarding the dignity of those we serve. For more information about Abode Care Partners, visit www.abodecarepartners.com.

Salary Range

USD $16.00 - $20.00 / Hour