Company Description

About Us

At Next Coms Talk, we specialize in delivering innovative communication and advertising solutions tailored to help businesses connect with their target audiences more effectively. Our team is committed to creativity, strategy, and measurable results. With a focus on excellence and collaboration, we help brands grow and thrive in competitive markets.

Job Description

Job Description

We are seeking a Customer Support Assistant to join our dynamic team in Houston. The ideal candidate will be responsible for providing outstanding service to clients, assisting with inquiries, resolving issues efficiently, and supporting overall customer satisfaction efforts.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and internal systems

• Resolve customer complaints with professionalism and empathy

• Maintain accurate records of customer interactions and transactions

• Assist in onboarding and guiding new clients through company processes

• Collaborate with other departments to ensure consistent service quality

• Follow communication procedures and company policies

Qualifications

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred

• 1+ years of experience in a customer service or administrative support role

• Strong verbal and written communication skills

• Ability to multitask and manage time effectively

• Problem-solving mindset and attention to detail

• Proficient in Microsoft Office and CRM software

Additional Information

Benefits

• Competitive salary ($50,000 - $60,000 annually)

• Growth and advancement opportunities within the company

• Comprehensive training and development programs

• Health, dental, and vision insurance

• Paid time off and holidays

• Supportive and collaborative work environment