We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

For over 35 years, National Academy of Sports Medicine® (NASM®) has set the standard in fitness education with best-in-class evidence-based programs. We have educated over 1.4 million fitness professionals in over 100 countries, creating a global space for optimal well-being and fitness. From personal training to nutrition coaching, wellness to sports performance, NASM trainers and specialists work at every level to help all clients set and reach their own unique goals.

WHAT YOU'LL DO 

We are seeking a data-driven, tech-savvy, and community-oriented Organic Social Media Manager to serve as the brand voice for our managed organic social channels. Responsibilities include managing various social media channels, influencer campaigns and coordination, internal and external partner collaboration, the organic social team, and community contributors. This position employs organizational and collaboration skills, the ability to manage and work with outside agencies (PR, performance, etc.) to drive growth, create social value, establish a coordinated and holistic digital narrative, enhance our brand reputation, improve digital communication with clients, and encourage overall business growth.

WHERE YOU’LL WORK

This position will be work hybrid from our Gilbert, Arizona office.  Remote candidates will be considered.

 HOW YOU’LL SPEND YOUR TIME

• Create, plan, and schedule monthly social media posts, spanning all managed platforms and brands• Own and manage the social media calendar, working in partnership with the larger marketing content calendar and extended team members• Monitor page and group activity, coordinate with member services team to ensure timely engagement and community management• Manage vendor and partner relationships; ensure adequate support and features are enabled to further the effectiveness of social programs• Collaborate with the paid performance team to boost and create continuity between paid and organic content• Manage social media team and internal community contributors• Ensure community management guidelines are current, relevant, and updated• Train community contributors and internal partners on best practice social engagement• Manage relationships, contribute to contract negotiation, and lead management of collaborative posts with external partners• Oversee and grow our Influencer Marketing program, identifying and building relationships with key industry influencers• Coordinate influencer communications, including initial outreach, contracts, invoicing, promo codes, and approving and monitoring posts• Monitor, track, and report key social media and influencer KPIs• Research and establish a new brand presence on relevant, viable, emerging platforms• Transform key social data into actionable insights• Monitor the impact of organic social on SEO and web traffic metrics• Address crisis and/or viral posts with urgency and thought leadership• Remain current on all emerging trends and technologies related to social media, and serve as a thought leader within the department

 

WHAT YOU'LL NEED

• Bachelor’s degree in marketing, advertising, or related field• 5 years of organic social media marketing experience• Experience planning and leading community initiatives• Excellent copywriting and editing skills• Experience with Google Analytics, Facebook Insights, and other platform analytic tools• Experience with Sprout Social, Google Analytics, and Wrike preferred• Project management experience• Knowledge of social media marketing best practices• Proven history of growing social audiences• Master’s degree preferred• Prior people management experience preferred
• Keen sense of urgency; ability to react/engage with community comments and responses• Strong social and digital literacy; passion to keep current on trends and technologies• Initiative-taking ability to stay relevant and abreast of audience platform preferences and engagement• An eye for design and the ability to collaborate with creative teams to execute a vision• Highly organized and strong project management skills• Passion for the fitness and wellness industry• Ability to identify and track relevant community KPIs• Excellent verbal and written communication skills• Strong content development skills• Excellent interpersonal and presentation skills• Critical thinker, thought leader, and problem-solver

 

BENEFITS

• Flexible and generous paid time off 
• Competitive medical, dental, vision and life insurance 
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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