Dispatcher

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Dispatcher

Arcosa

icon Rosharon, TX, US, 77583

iconFull Time

icon8 May 2024

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Job details

Description

What you’ll do:

  • Reviews daily schedule
  • Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required. 
  • (May be required to provide directions using maps and utilizing Spanish translator if needed.)
  • Answers phone assists drivers as needed and takes customer orders from Sales.
  • Operates scale to weigh incoming and outgoing trucks
  • Records appropriate information on tickets for each truck including customer, job, and weight of deliveries.
  • Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements.
  • Accepts checks or cash payments and records accordingly, to be turned over to Accounts    Receivable.
  • Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered.
  • Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries.  May forward customers to sales department for further assistance if needed.
  • Generates daily, weekly and monthly reports of activity.
  • Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials.
  • Records petty cash receipts and disbursements, completes and logs all sales receipts, and             submits to accounts payable for reimbursement of petty cash account.
  • Ability to read maps and provide drivers with directions to customer locations.
  • Performs other duties as required or assigned.

What you’ll need:

  • Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties
  • Able to communicate with other employees and supervisors
  • Perform office functions described as follows:
    • Basic computer skills required including excel spreadsheets
    • Basic math and 10-key adding machine skills.
  • Three years of work experience with similar job duties or industry.
  • Prior general office experience of at least one year, and ability to operate basic office machines including copier, fax, and adding machine.
  • Ability to read maps and provide drivers with directions to customer locations.
  • Ability to speak and understand Spanish is a plus.

Working Conditions:

  •  Able to stand for several hours per day and work for long periods without a break.
  • Able to work in dusty, noisy environment.
  • Ability to lift and carry 30 lbs.; bend and stoop to file or retrieve records and stock supplies.

Qualifications

Skills

Behaviours

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Motivation

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Education

Experience

Licences & certifications