Job details

Description

At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.

Grow your career as a successful Business Solutions Architect within ALG Vacations. In this role, you join our Transformation Office and work with cross-functional teams to drive transformative business initiatives aimed at creating customer value, revenue, and operational efficiency, ensuring that projects align with business strategies and financial priorities. The position requires a curious, creative, and detail-oriented mind that is customer centric and focused on efficiency, process improvement and fiscal outcome. The role will support the development of future state vision and the transformation roadmap. 

A successful Business Solutions Architect will: 

• Engage with colleagues in developing near and long terms transformative solutions to drive customer value, revenue, satisfaction and efficiency
• Partner and consult with stakeholders to analyze processes, identifying and recommending feasible options to standardize, optimize and transform while identifying potential automation opportunities
• Conduct financial analysis to determine and communicate benefits/ROI of projects, providing recommendation for metrics to report business outcome over time
• Anticipate emerging trends and risks as basis for recommending transformative project considerations
• Collaborate to define and influence vision and scope of projects to align with strategic objectives
• Translate conceptual requirements to functional requirements for development
• Meet and communicate regularly with stakeholders and leadership

A successful Business Solutions Architect will have:

• Bachelor’s Degree in related field or equivalent experience. Preferred Engineering, Science, Math or quantitative background
• 3-5 years relevant experience in process mapping and analysis, requirement gathering and documentation.
• Demonstrated ability to manage multiple priorities and meet deadlines
• Strong verbal, written and interpersonal communication skills
• Team player but also able to work independently
• Knowledge of Robotic Process Automation (RPA) strongly desired
• Knowledge of Project Management, Six Sigma/Lean methodologies and business transformation preferred
• Travel industry experience a plus
• Exceptional communication and interpersonal skills and the ability to articulate ideas clearly in oral and written communication 
• Proven ability to partner with internal stakeholders, build consensus and alignment and deliver key objectives
• Ability to work successfully in a fast-paced environment

About Apple Leisure Group

As North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of many different brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising: 

• Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
• Resort Brand Management: Management of 5-star and 4-star luxury resorts
• Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
• Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®
• Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers

To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.com.

About APPLE VACATIONS

The #1 vacation brand in the world for packages to Mexico and Dominican Republic, offers the convenience of one-stop shopping. Apple Vacations® clients have access to flight, hotel, and transfers – they can also choose an all-inclusive resort where meals, drinks, and more are included - all for one affordable price.

Our Values

At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:

                   Empathy • Integrity • Respect • Inclusion • Experimentation • Well Being

ALG’s Commitment to Diversity & Inclusion

Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments. 

Benefits at a Glance

We offer competitive salaries and a comprehensive benefit package to our U.S. based employees:

• Medical, Dental and Vision Insurance
• Basic Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• Corporate Wellness Program
• Travel Discounts & Deals
• Paid Time Off & Holidays
• 401(k) Plan with Company Match

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Behaviours

Motivation

Education

Experience

Licences & certifications