Field Service Rep

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Field Service Rep

AMS Retail Solutions

icon Chicago, IL, US, 60602

iconFull Time

icon7 November 2024

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Field Service Representative:
Position operates in an assigned territory with primary duties to manage and maintain proper signage and display integrity in order to enhance sales in various retail locations.  Position continues after project completion as territory rep.

***Bonus Potential for completion of project***

Benefits:  Medical, dental and vision plans, Paid holidays and PTO, Company equipment, Comprehensive compensation for mileage, travel (hotel and meals) and cell phone reimbursement.

Job Duties:

  • Travel to assigned locations to manage and maintain proper signage to ensure display integrity
  • Manage signage inventory levels and make adjustments as required
  • Replace store displays as assigned
  • Balance daily territory activities
  • Dust and clean store displays as needed
  • Submit daily and/or weekly reports, which include but not limited to: expenses, customer surveys, timesheets and recording drive time
  • Notify management of problems and suggest corrective actions.
  • Attend any training activities as required.
  • Build strong rapport with members of the assigned stores
  • Initiate professional visit execution in accordance with guidelines
  • Perform other duties as assigned

Minimum Requirements:

  • Travel required which may include overnight stays
  • Ability to work varied hours/days as business dictates is required
  • Must be flexible with work schedule and route changes based on business needs
  • Must be Microsoft Office Suite proficient
  • Excellent communication, presentation, written and technical skills required
  • Required to lift up to 50lbs, this may include lifting weight above shoulders as needed
  • Frequent standing, bending and twisting required
  • Proof of valid driver’s license and auto insurance required (must meet company’s minimum requirements)
  • 1 year of prior maintenance and/or merchandising experience preferred
  • 1 year of field customer service experience preferred
  • Provide excellent customer service to customers and vendors
  • HS diploma or equivalent required

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