Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

The Director of Robotics and Machine Learning responsible for leading and overseeing an automation and robotics team focused on solutions to support LOB objectives to increase process efficiency, improve quality, and reduce operational risk through automation. Responsible for the architecture, design, development, and support of all process automations and also works closely with business areas to identify additional and/or alternative solutions to support their processes including but not limited to business process management (BPM), Artificial Intelligence (AI), Machine Learning, Optical Character Recognition (OCR), and Natural Language Processing (NLP). Performs other projects and duties as assigned.

Essential Functions, Duties, and Responsibilities:

·      Lead automation and robotics projects to identify and understand process opportunities, assess automation feasibility, estimate development complexity and timelines, and support development resource planning needs.

·      Mentor and collaborate with automation and application engineers and other IT department professionals on issues related to process optimization.

·      Collaborates with all important stakeholders and coordinates activities in a secure, stable, nimble environment, commensurate with the best interests of customers and employees.

·      Present data, strategies, and recommendations to senior management to gain buy-in to strategic recommendations.

·      Research and analyze business problems to determine suitable intelligent automation solutions available in the market and communicate with business customers, strategic partners, and development teams.

·      Design and develop efficient automation processes with well-structured and easily maintainable code.

·      Create and maintain solution documentation in a timely fashion.

·      Troubleshoot development roadblocks, environment, and production issues and lead issue resolution with business and development teams with mitigation plans.

·      Develop Design Standards and Coding Guidelines to streamline the repeatable design, development, and release process.

·      Support the implementation of new automation processes within established change control processes.

·      Act as subject matter expert for RPA software and resolve any related issues as required.

Required Knowledge, Skills and Competencies:

·      Individual must be professional and have strong verbal communication skill

·      Individual must multitask orientated and have strong problem-solving skills.

·      Interested in technology and new trends, enjoys working with people and on computers

·      Detail-oriented and organized

·      Logical reasoning processes and maintains composure

·      Desire and ability to learn new processes and procedures,

·      Additional skills in listening and reporting design and development are key

·      Provides quality customer service for internal customers

·      Strives for excellence in job performance

·      Assists in the reduction of errors.

·      To perform the job successfully, an individual should demonstrate the following competencies:

·      Analytical - Uses knowledge and experience to develop appropriate solution(s) for stakeholder.

·      Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

·      Customer Service - Responds promptly to customer needs.

·      Oral Communication - Listens and gets clarification; Responds well to questions.

·      Adaptability - Able to deal with frequent change, delays, or unexpected events.

·      Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.

·      Judgment - Exhibits sound and accurate judgment.

·      Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.

·      Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

·      Safety and Security - Observes safety and security procedures.

Industry and Work Experience:

·      10+ years of experience related to automation

·      Expected to have experience with Process Analysis, Design, Implementation, and System Testing

·      Experience managing teammates is a plus.      

Academic:

·      Bachelor’s degree in technology or Microsoft designation required (may be substituted with a minimum of 5 years’ experience in this field)

Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
• Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program 
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• Wellness Discounts for Medical Premiums and Other Rewards 
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups 

Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers’ Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.