Do you want to be part of creating beauty that lasts for generations? Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle?  Do you crave being part of a TOUGH winning team in a growth-oriented environment?

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets. With decades of experience in award-winning wood flooring design, innovation, product development, manufacturing, and service, we improve the quality of people’s lives through great products and a deep commitment to outstanding customer service.  We are headquartered in Mountville, Pennsylvania with a global manufacturing footprint employing over 2250 people worldwide. 

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners. We pledge to deliver reliable, consistent, and best-in-class products, services, and support.  We look for people who aren’t afraid to act on ideas, commit the courage to drive successful outcomes and have fun along the way.  If these ideals appeal to you, you are going to want to join our team!

PRIMARY PURPOSE: 

To provide national support and knowledge on all operational aspects to deliver exceptional customer experience and cost management. Responsible for overseeing all Studios branches and coordinating with Regional Operations Mangers to ensure each branch is operating profitably. This position requires someone with leadership and management skills that can complete their responsibilities on time while scaling cost saving initiatives within the organization. To lead and direct all aspects of daily operations through branches with emphasis on exceptional customer service, proficient process, cost control, LEAN principles, and talent management. Lead ROM’s to drive creation, implementation, and continuity of operational SOP’s, instill a mindset of driving sales and profits through efficient execution, customer service satisfaction and pursuit of excellence.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Collaborate with team to create and implement SOP’s in all functional operations systems and processes. Scale best practices / SOP’s across the full network.
• Establishing best in class operational proficiencies and cost structure utilizing industry benchmarks from CTDA or other distribution surveys as a guide. Metrics should include activities, such as, transaction rates/FTE, sales/gm $/FTE, inventory cycle count accuracy, space utilization, etc.
• Build and develop a high performing team of leaders and branch managers capable of executing the work at a high level and ensure an exceptional service is provided at each branch within the assigned territory.
• Develop and execute regional initiatives and growth plans for each region in collaboration with the Regional Sales Manager.
• Assure all branches meet the established goals and the requirements to meet customer needs and business financial objectives.
• Participates in regular P&L reviews to ensure budgets and expenses are
• Learn and assimilate LEAN and 5-S principles through all operational
• Establish budgets and objectives and operate within policy
• Utilize information and technology impacting distribution to increase innovation and ensure continual improvement throughout the operations.
• Assure compliance and continuity to all processes, procedures, facility and equipment maintenance and inventory control.

KNOWLEDGE, SKILLS, & ABILITIES:

• The ability to create a cohesive work environment and maintain company
• Communicate effectively with all aspects of each department within each branch/location.
• Proven branch management experience as a regional manager or similar role
• Sufficient knowledge of modern management techniques and best practices
• Strong attention to detail and organizational
• Strategic and tactical thinking
• Excellent oral and written
• Excellent organizational skills
• Results driven and customer service

QUALIFICATIONS:

• BS/BA degree
• 5 years of experience in a wide variety of distribution, operations management, inventory management, planning and manufacturing positions.
• 3 or more years of managing people in various locations
• Strong attention to detail and organizational skills
• Strategic and tactical thinking abilities
• Excellent oral and written communication
• Positive attitude and engagement with customers and direct reports  and internal employees
• Ability to work and operate independently and take initiative
• Strong working knowledge of MS Word and MS Excel
• Always maintain professional appearance and behavior
• Excellent organizational skills with attention to
• Strong problem-solving

MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast pace environment
• Work with a Sense of Urgency

TRAVEL

Traveling is required for this position for branch and customer visits, training and other purposes.

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Notice to Staffing Agencies, Placement Services, and Professional Recruiters 

AHF Products has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AHF employees directly in an attempt to present candidates.

AHF will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AHF, including unsolicited resumes sent to an AHF mailing address, fax machine or email address, directly to AHF employees, or to AHF’s resume database will be considered AHF property. AHF will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. AHF will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.

AHF will not pay a fee to any Recruiter that does not have a signed AHF contract in place specific to the position for which the resume was submitted.  

Recruiting vendor agreements will only be valid if in writing and signed by AHF’s Corporate Talent Acquisition Manager or his or her designee. No other AHF employee is authorized to bind AHF to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to AHF, recruiters agree to be bound and comply with this policy.