Branch Manager

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Branch Manager

AHF

icon Charlotte, NC, US, 28217

iconFull Time

icon19 April 2024

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Do you want to be part of creating beauty that lasts for generations? Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle? Do you crave being part of a TOUGH winning team in a growth-oriented environment?

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets. With decades of experience in award-winning flooring design, innovation, product development, manufacturing, and service, we improve the quality of people’s lives through great products and a deep commitment to outstanding customer service. We are headquartered in Mountville, Pennsylvania with a global manufacturing footprint employing over 2250 people worldwide. 

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners. We pledge to deliver dependable, consistent, and best-in-class products, services, and support.  We look for people who are not afraid to act on ideas, commit the courage to drive successful outcomes and have fun along the way. If these ideals appeal to you, you are going to want to join our team!               

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

 

  • Collaborate with team to create and implement SOP’s in all functional operations systems and processes.
  • The Branch Manager is accountable for all facets of operation for each branch. This includes team leadership, staff training and development, customer satisfaction and retention, service delivery, operational efficiency and new business development.
  • P&L with emphasis on SG&A cost containment and delivery of stated goals of financial ratio benchmarks.
  • Providing training, coaching, development and motivation to internal team
  • Create a culture of accountability and encouragement.
  • Develop annual budget/forecast, financial objectives and business plans
  • Learn and assimilate LEAN and 5-S principles through all operational processes.
  • Assure compliance and continuity to all processes, procedures, facility and equipment maintenance and inventory control.
  • Establish and adhere to best practices and associated metrics.
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
  • Talent Management & Human Resource functions including, talent and performance assessment, recruitment, hiring practices, talent development and disciplinary action.
  • Establish quarterly schedule/cadence of branch meetings.
  • Monitoring regulatory compliance, quality control standards and ensuring safety.
  • Other duties as assigned based on branch and location.

QUALIFICATIONS:

  • BS/BA degree preferred.
  • Minimum 5 years of experience in retail management or operations management.
  • Strong attention to detail and organizational skills.
  • Strategic and tactical thinking abilities.
  • Excellent oral and written communication and good time management skills are required.
  • Positive attitude and engagement with customers and internal employees.
  • Adherence to all company policies and procedures.
  • Ability to operate independently and take initiatives.
  • Strong working knowledge of MS Word and MS Excel.
  • Application of common sense, logic, & reasoning.
  • Maintain professional appearance and behavior at all times.
  • Excellent organizational skills with attention to detail.
  • Strong problem-solving skills.
  • Positive attitude and strong work ethic.
  • Good interpersonal skills in dealing with employees and customers.
  • Must be able to work overtime as necessary.
  • Communicate effectively with all aspects of each department within each branch/location.
  • Maintaining positive communication skills at all times.
  • Proven branch management experience as a branch manager or similar role.
  • Sufficient knowledge of modern management techniques and best practices.
  • Ability to meet sales targets and production goals.
  • Familiarity with industry’s rules and regulations.
  • Excellent organizational skills.
  • Results driven and customer focused.
  • Leadership and human resources management skills.
  • Must be able to successfully complete and pass a background check, employment verification and drug screening
  • Positive and verifiable work history
  • Must follow safety guidelines and wear applicable safety equipment, e.g., safety glasses, side shields, approved safety shoes, and other PPE as needed

EXPECTED HOURS OF WORK:

  • 7:30am – 4:30pm with one-hour lunch break. Overtime may be necessary as required.

TRAVEL:

  • Travel required for training and other events.

PHYSICAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Push, pull, carry, and lift 20 - 50lbs.
  • Walking, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements
  • Talk, hear, read, write, and comprehend English.
  • Must be able to work in a non-temperature-controlled environment.

MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Think analytically
  • Make decisions
  • Develop options and implement solutions
  • Work with a team
  • Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
  • Attention to detail
  • Communicate effectively
  • Multitask in a fast-paced environment.
  • Work with a Sense of Urgency

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.