QUALIFICATIONS & EXPERIENCE
High School diploma or equivalent required. Advance degrees required. A minimum of one-year
administrative experience. Computer literacy and proficiency in Microsoft Office Suites
applications required.
RESPONSIBILITIES
o Follows all integrity guidelines and procedures and ensures no manipulation of student data.
o Oversees, administers and scores student educational testing.
o Ensures timely and accurate scheduling of OPT and TABE testing in support of academic and
CTT classes, posts and distributes schedules.
o Ensures testing procedures are compliant with company and government expectations.
o Maintains a testing environment that supports integrity within the testing process.
o Reviews and approves documentation to support validating testing eligibility.
o Submits testing documentation to the Academics Manager.
o Ensures that area is organized, clean, safe and conducive to student/staff success
o Produces quality work/assignments in a thorough, timely and accurate manner.
o Maintains appropriate personal attendance, accountability and work productivity standards.
o Plans, prioritizes and organizes assignments to meet established goals and deadlines.
o Understands and applies job knowledge to effectively complete all required job responsibilities.
Proactively maintains the skills required to perform job duties.
o Mentors, monitors and models the Career Success Standards as required by the PRH.
o Provides high-quality supervision and management for the student population. Takes swift
and appropriate action and positively influences student behavior. Shows respect and courtesy
to students and holds them accountable for their actions and behavior.
o Provides quality programs and services for students and ensures that quality is maintained
and student needs are met. Pursues improvement and enhancement of programs and services.
o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and
contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides
quality and timely information to DOL/Company when requested.
o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates
appropriate solutions prior to taking or recommending actions. Follows up to ensure
prompt/appropriate action is taken and that problems are in fact corrected.
o Works in partnership with staff from all Departments to ensure effective supervision and
services are provided to students.
o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager
to include assignments to temporarily perform job responsibilities of other departments and
positions.
o Other duties as assigned.