QUALIFICATIONS & EXPERIENCE
High School diploma or equivalent required with 1 to 3 years clerical experience. Degree or
certification from an accredited or relevant certified training program. Advanced degrees preferred.
Duties require professional verbal and written communication skills. Computer literacy and
proficiency in Microsoft Suite of applications is required.

RESPONSIBILITIES
o Follows all integrity guidelines and procedures and ensures no manipulation of student data.
o Conducts research, prepares statistical reports, handles information requests, and performs
clerical functions such as maintaining required documentation, sorting/distributing mail,
preparing correspondence, receiving visitors, arranging conference calls, and scheduling
meetings. May make travel arrangements as necessary.
o Ensures timely submission, logging and tracking of all Center contract deliverables, requests,
reports and correspondence. Drafts, writes and proofs correspondence. Responsible for the
quality of internal/external communications with the Corporate Office, Department of Labor
and outside organizations.
o Maintains Job Corps/Company systems and libraries which may include CIS, OA, CTS, CSSR,
SMR, ABRA,MAS200, FMS, eRequester, School Dude, PRH, JC Program Instructions, JC
Information Notices, Regional directives and SOPs.
o Ensures that area is organized, clean, safe and conducive to student/staff success
o Produces quality work/assignments in a thorough, timely and accurate manner.
o Maintains appropriate personal attendance, accountability and work productivity standards.
o Plans, prioritizes and organizes assignments to meet established goals and deadlines.
o Understands and applies job knowledge to effectively complete all required job responsibilities.
Proactively maintains the skills required to perform job duties.
o Mentors, monitors and models the Career Success Standards as required by the PRH.
o Shows respect and courtesy to students and holds them accountable for their actions and
behavior.
o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and
contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides
quality and timely information to DOL/Company when requested.
o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates
appropriate solutions prior to taking or recommending actions. Follows up to ensure
prompt/appropriate action is taken and that problems are in fact corrected.
o Works in partnership with staff from all Departments to ensure effective supervision and
services are provided to students.
o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager
to include assignments to temporarily perform job responsibilities of other departments and
positions.
o Other duties as assigned