QUALIFICATIONS & EXPERIENCE
Associates degree in human services, psychology, counseling, education, social science, business,
communications, or closely related field from an accredited school required. Bachelor’s Degree
Preferred. Minimum of two years’ relevant experience required. Department of Labor approval
required.
MANAGEMENT & SUPERVISION
Supervises and manages the OA/CTS Department and staff.
RESPONSIBILITIES
o Follows all integrity guidelines and procedures and ensures no manipulation of student data.
o Ensures Center meets or exceeds DOL/Company performance goals.
o Interviews, recommends for hire, disciplines, recommends for termination and evaluates the
performance of the employees in the OA/CTS department.
o Fills staff vacancies in a timely manner. Effectively motivates, empowers and requires staff to
perform his/her job responsibilities. Employs sound time-management and delegation skills.
o Holds staff accountable for producing quality work, develops staff for career progression and
disciplines staff that fail to meet goals.
o Provides required/supplemental training for new and current employees.
o Motivates and manages staff to work effectively, creates a supportive work environment,
recognizes staff accomplishments and proactively addresses staff performance concerns.
o Develops Center-beneficial linkages within the community for education, employment, Career
Technical Training and WBL. Promotes a positive image of the Center and Job Corps and
establishes meaningful relationships with elected officials.
o Participates in job development activities which lead to student success.
o Mentors, monitors and models the Career Success Standards as required by the PRH.
o Provides high-quality supervision and management for the student population. Takes swift and
appropriate action and positively influences student behavior. Shows respect and courtesy to
students and holds them accountable for their actions and behavior.
o Provides quality programs and services for students and ensures that quality is maintained
and student needs are met. Pursues improvement and enhancement of programs and services.
o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and
contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides
quality and timely information to DOL/Company when requested.
o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates
appropriate solutions prior to taking or recommending actions. Follows up to ensure
prompt/appropriate action is taken and that problems are in fact corrected.
o Works in partnership with staff from all Departments to ensure effective supervision and
services are provided to students.
o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager
to include assignments to temporarily perform job responsibilities of other departments and
positions.
o Other duties as assigned.