PRIMARY PURPOSE:
This position is responsible for developing and maintaining relationships as the technical liaison for our business to business sales of thermoplastic and metal distribution products, custom fabrication, machining, and turn-key systems targeting OEM’s. This position will serve as the customer’s single point of contact; coordinates marketing programs, economic analysis, rate comparisons, and cost of operations evaluations for key accounts.
PRIMARY ACCOUNTABILITIES:
• Builds relationships with key decision makers and acts as liaison and single point contact with major commercial and industrial accounts.
• Identify and develops new business opportunities in and extend initiatives with the company.
• Facilitate programs to gather requirements and features from customers to augment sales, product management, support, and business and technology partnerships as needed.
• Responsible for managing and growing existing customer accounts through using effective methodologies to develop exceptional partnerships with primary contacts.
• Communicate in a professional and effective manner with all customers and potential customers through, but not limited to, phone calls, email, mailings, and person-to-person opportunities.
• Partner with internal functions including customer service, supply chain, and other departments to assure quality, service, price and delivery.
• Develop and deliver sales presentations, displays and demonstration of products using samples, vendors, websites, etc.
• Maintain up-to-date awareness of company initiatives and industry trends.
• Adhere to and promote all company standards and policies.
• Perform special projects as assigned by management.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Ability to troubleshoot and diagnose operations problems/issues.
• Comprehension of the company’s products and processes.
• Experience with ERP/materials management processes and systems.
• Ability for up to 25% travel.
• Able to create a clear vision and think strategically.
• Highly effective oral and written communications skills.
• Proven ability to influence people and teams to achieve successful results.
• Exhibits high credibility and trustworthiness to co-workers, customers and to the company.
• Consistent decision making with an ability to define, improve, and organize people around process.
• Strong organizational skills to manage multiple tasks with attention to detail.
• Tenacity in overcoming obstacles while maintaining productive and positive working relationships.
• Strong project management, analytical, and problem solving skills.
• Ability to execute in a rapidly changing fast paced environment that requires strong team work.
• Proficiency with Microsoft Office applications and the capacity to learn new systems.
EDUCATION AND EXPERIENCE:
Required:
High School diploma or GED.
5+ years of sales experience in a manufacturing environment.
Desired:
Bachelor’s degree in Business, Marketing or related field.
Knowledge of plastics industry.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk throughout the building. The employee is frequently required to reach with hands and arms.
The employee must regularly lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee is required to travel 25% of the time.