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406 Catalent Jobs in United States

Location Lockport, Illinois

 
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Location Schertz, Texas

Contractor
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Cloud Big Data Technologies
Sr.Data Analyst

Location Hillsboro, Oregon

 
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Location Corry, Pennsylvania

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Location San Francisco, California

Full Time, Part Time
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Location Alpharetta, Georgia

 
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Defyned Brands, LLC and 5 Star Nutrition, LLC
Retail Store General Manager

Location Hinesville, Georgia

 
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Location Manhattan, New York

 
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Western States Fire Protection
Project Manager

Location Round Rock, Texas

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Location New York, New York

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Canam Steel Corporation
Project Manager Assistant

Location Jacksonville, Florida

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Location Fredericksburg, Virginia

 
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Cloud Big Data Technologies
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Location St Paul, Minnesota

 
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Location Westlake Village, California

Other, Full Time
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Location Fall River, Massachusetts

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RJW Logistics
RJW Logistics

Customer Account Manager (CAM)

location Lockport, Illinois

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Job Purpose: The Account Manager will serve as an advocate for the customer and will assist with customer service-related questions, problems, issue resolutions to insure customer needs are met. The Account Manager will be responsible for monitoring orders and will work directly with The Retail Customer Service Supervisor, customers, operations and sales representatives to ensure the highest standard of service. The position will report to the Retail Customer Service Supervisor. Proactively engage with customers to build strong working relationships and maintain an open dialogue at all times via customer touch points.

Additional Responsibilities:

  • Track, follow-up, and resolve the customers outstanding issues in a timely manner.
  • Prepare documentation and reports for the customer base such as customer QBR’s
  • Assist directly with departments to ensure customers’ requests are being answered.
  • Assist in training peers on improving customer interactions and customer support services.

Other duties may be assigned as needed

Qualifications:

  • 2-year experience in customer service field preferred but will train.
  • Excellent phone etiquette
  • Excellent verbal communication skills
  • Punctual
  • Able to work with minimum supervision
  • Should be customer service driven
  • Working knowledge of Microsoft Office (Word, Excel, Outlook, Access and PowerPoint)
  • Able to multi-task

Professional appearance

Education and/or Experience Required:

  • High School education required.
  • College or some college preferred.