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Company Description

TIDAL was founded for artists by artists as the next innovative streaming platform to bring value back to the music industry. We empower artists with the products, resources, services, and content required to take control of their careers and connect more deeply with fans. Available in over 60+ countries, TIDAL continues to help artists break down economic barriers to continue creating what’s next in culture. TIDAL is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services.

Job Description

You will join the small but tight-knit TIDAL Data Science & Analytics team, and will report into the Head of Data Science & Analytics. As a member of the team, you will help shape the future of our streaming and artist products. You will use your expertise in product analytics, experimentation and statistical modeling to empower data-driven decision-making in the full lifecycle of this

product development. You will collaborate closely with a wide array of cross-functional partners across Product, Engineering, Design and Data Engineering to drive impact for our users and our business.

This role is remote-friendly and open to candidates based anywhere in the United States Eastern Time Zone. 

You Will

• Work with cross-functional partners to translate business and product questions into analysis questions 

• Provide actionable data-driven recommendations to inform strategic decisions 

• Partner with engineering to ensure accurate and reliable logging for new product and features

• Develop deep domain expertise and own measurement strategy for product and develop KPIs to track product success 

• Effectively communicate analysis and recommendations in verbal, visual and written form

• Lead the design, analysis, and interpretation of experiments that shape decision-making

• Develop and maintain curated analytics-friendly data sets using ETL 

• Build effective and reliable self-serve dashboards

Qualifications

You Have

• 4+ years of data science experience

• A BS/BA in Math, Statistics, Computer Science, or a related technical field 

• Ability to translate ambiguous, unstructured problems into applicable data-driven analyzes 

• Fluency with data, analytics and visualization technologies (We use SQL, Tableau, Looker, and

• Python)

• Exceptional written and verbal communication skills with the ability to explain technical data to a variety of stakeholders across the company

• Experience applying both statistical and machine-learning techniques to solve

practical product problems such as predicting churn,  clustering user archetypes

• Experience with experimental design and solid understanding of statistics

• Experience building relationships to influence with product partners with data

• Creativity in developing new processes, analyses, and recommendations

• Familiarity with data warehouse design and best practices

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $117,300 - USD $175,900
Zone B: USD $111,400 - USD $167,000
Zone C: USD $105,500 - USD $158,300
Zone D: USD $99,700 - USD $149,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.