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188 It Operations Helpdesk Jobs in United States

Location Sioux Falls, South Dakota

Full Time
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Location West Palm Beach, Florida

Full Time
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The Applicant Manager
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Auburn Washburn School District
Partner Solutions Architect - Cortex Cloud

Location Seattle, Washington

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Auburn Washburn School District
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Auburn Washburn School District
System Administrator (Remote in US)

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PREMIER
PREMIER

Information Security Administrator

location Sioux Falls, South Dakota

Job Type Full Time

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Location: Sioux Falls, SD
Shift:8:00am-5:00pm, Monday-Friday
Job Status: Full-Time
Company: PREMIER Bankcard 

About the Role
Responsible for the support and the timely process through which end user issues and/or system problems are controlled.  Maintains, analyses, troubleshoots, and repairs computer systems, hardware and computer peripherals.  Documents, maintains, upgrades or replaces hardware and software systems.  Administer and/or maintain specified systems.  Supports and maintains user account information including rights, security and systems groups.  Provides support in the administration and implementation of corporate-wide information security services.  Installs, test, configures and maintains information security programs.  Provides technical guidance and queuing analysis.

Job Duties and Responsibilities  

  • Install, test, configure and maintain Information Security systems including, but not limited to: SEIM, IDS/IPS, network firewalls, HIDS, malware  analysis and protection, content filtering, logical access controls, identity and access management, data loss prevention, content filtering technologies, application firewalls, vulnerability scanners, LDAP, forensics software and security incident response
  • Perform support and administration for Information Security related systems
  • Insure proper maintenance of all Information Security systems
  • Administer the setup of users and Information Security functions
  • Evaluate performance of all Information Security systems
  • Assist in incident response activities as needed
  • Assist in the planning and development of new security measures for implementation within the infrastructure of the company
  • Perform proper data backup, storage and recovery tasks
  • Provide high quality user support to staff
  • Hardware and software issue resolution
  • Evaluation of potential system enhancements
  • Coordination of internal and external resources
  • Assist other members of Information Technology Department
  • rovide technical training in best practices and guidelines to Information Security staff
  • Develop analysis, Information Security reports and MIS for roll-up to management
  • Develop and evaluate Information Security procedures.  Provide recommendations for changes or updates.
  • Complete annual individual work plan
  • Provide Information Security project management.  Ensure proper planning of projects
  • Complete change control documentation for changes/moves, etc.
  • Ensure proper documentation is completed for assigned projects or projects being managed
  • Ensure proper disaster recovery procedures are followed

Skills and Qualifications

  • Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position. 
  • Firewall/VPN Management, Intrusion Prevention Technologies, Wireless Security and Email Security. 
  • Familiarity of controls frameworks PCI, ISO27001 and ISO27002. 
  • CompTIA Security+, CompTIA Network+ certification, PMP, MCP or equivalent and training with Information Security staff, must be able to demonstrate basic LAN/WAN skills.

Competitive Benefits Package

  • Full medical benefits when working 20+ hours per week
  • Traditional and High Deductible health plan options available
  • FREE dental and vision coverage
  • Generous Paid Time Off plans
  • 401(k) – dollar-for-dollar match up to 5% of total compensation
  • Special discounts and offers for events at the Denny Sanford PREMIER Center
  • PREMIER Wellness Program
  • Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
  • Fun Employee Parties

Our Culture

  • Emphasis on personal success, respect, health, wellness, fun and giving back
  • Employees are rewarded, valued, and celebrated for hard work
  • Various Career advancement opportunities and growth