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262 Information Design Documentation Jobs in United States

The Applicant Manager
AI Systems Analyst

Location Charlotte, North Carolina

 
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Location Little Rock, Arkansas

Full Time
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Location Oroville, California

Full Time
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Location Bolingbrook, Illinois

 
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Location Arlington, Virginia

Full Time
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Lawrence Livermore National Laboratory
Resilient Infrastructure Systems Analyst

Location Livermore, California

Contractor
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Location Rockland, Maine

Full Time
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Location Portland, Oregon

 
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Cleaver-Brooks, Inc.
IT Data Quality Analyst

Location Thomasville, Georgia

Full Time
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Location Piscataway, New Jersey

Full Time
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Location Tucson, Arizona

Full Time
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Location New Berlin, Wisconsin

Full Time
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Auburn Washburn School District
Analog Layout Design Engineer

Location Santa Clara, California

Contractor
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Location Oroville, California

Full Time
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Auburn Washburn School District
Pipeline Design Engineer

Location Conshohocken, Pennsylvania

Full Time
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Location Memphis, Tennessee

Full Time
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Auburn Washburn School District
Business Analyst

Location Trenton, New Jersey

Part Time
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Mele Associates, Inc.
Business Analyst

Location Albuquerque, New Mexico

Contractor, Full Time
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MAT Holdings, Inc.
Sales Operations Analyst

Location Atlanta, Georgia

Full Time
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Auburn Washburn School District
Data Analyst II - REF119S

Location Dallas, Texas

Contractor, Full Time
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Virginia Farm Bureau
Sr. Data Analyst

Location Goochland, Virginia

 
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Location Fort Bragg, North Carolina

 
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Auburn Washburn School District
Marketing Data Analyst

Location New York, New York

Intern, Full Time, Part Time
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The Applicant Manager
The Applicant Manager

AI Systems Analyst

location Charlotte, North Carolina

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AI ANALYST (BPA/AI) REQUIREMENETS:
  • Ideally possess 5+ years of professional experience working as a techno-functional  Analyst throughout their career while possessing recent experience implementing AI tools into a call-center/contact-center environment.
  • Knowledge of Large Language Models (LLM) - primarily seen within a customer service/call-center environment.
  • Must have either hands on experience of functional experience supporting/implementing Robotic Process Automation (RPA) tools including but not limited to: UiPath, Blue Prism, IBM RPA, Microsoft Power Automate, etc.
  • Proven ability to collaborate with cross functional teams, gathering user requirements, documenting processes, suggesting process improvements, and communicating evidence for implementing improvements to higher level management teams.
  • Exudes personable communication skills while being motivated to learn and grow.
  • Local to Charlotte, NC or open to relocating within 2 weeks after acceptance.
  PLUS SKILLS:
  • Previous Call Center/Contact Center RPA and AI implementation project experience ideally within the Telecommunications industry.
  AI ANALYST (RPA/AI) RESPONSIBILITIES:
  • Review, analyze, and evaluate information technology systems operations to understand where efficiencies can be implemented to create improvements to the overall customer experience.
  • Determine user needs and requirements and recommend ways to improve RPA systems specifically by implementing the right AI tool/technology that will fill the gaps that are currently missing.
  • Review current manual processes, identify what can be automated using AI tools, and support teams to implement automated processes from a technical perspective by driving timelines throughout the produce lifecycle.
  • Serve as the primary point of contact between users and engineering/development staff
  • Support the process of translating business needs into formal technical requirement deliverables.

Department: Preferred Vendors
This is a contract position