Location: Downtown LA, CA
Pay Range: $16.90 - $21.00 based on prior dental experience
Company Overview:
Hero Dental, Vision, and Orthodontics (DVO), LLC, is part of the Hero Practice Services group. Hero is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With 30+ offices across seven states, we have helped over a million children, ages six months through 20 years, gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO!
To be the leading provider of high-quality and compassionate dental, vision and orthodontic services to children in underserved communities.
The Dental Assistant role is to support the dentist and hygienist in providing high quality and compassionate care to all patients.
The outcome of this role is achieved by following Hero Core Values:
Integrity - Doing what is right for our patients, our teammates, and our company. Upholding moral principles and trustworthy actions.
-
Be in compliance with all laws and regulatory agencies governing our company (e.g., HIPAA, CDC, ADA, AAPD, OSHA, etc.)
-
Demonstrate a high level of integrity in all activities; do not cut corners to achieve goals
-
Adhere to all state and federal guidelines
-
Use proper infection control practices
-
Follow all company implemented policies and procedures including OSHA protocol
Mission Driven - Focused on delivering high quality, compassionate healthcare through your daily activities in efforts to better the community we service.
-
Display optimism and passion for the mission
-
Communicate in a child-friendly tone
-
Continually reassure and educate patient and family throughout the entire appointment
-
Possess a can-do attitude, doing what is right for the patient
-
Create a friendly relationship with patients and parents as well as educating them on good oral health
-
Organizing and sterilizing dental instruments and workstations per OSHA standards
Patient First - Evaluating our level of service and quality to the people we serve, putting what’s best for our patients above all else.
-
Accurately describe to patient and family the necessary treatment and plan steps
-
Efficiently obtain quality dental radiographs (periapicals, bitewings, panoramic) as requested by the dentist using coaching techniques
-
Provide clear, effective, and encouraging oral hygiene instructions
-
Accurately describe to patient and family the necessary treatment and plan steps
-
Exhaust all efforts to provide the best patient experience
Accountability - Taking responsibility for meeting our commitment and taking ownership of our results.
-
Report to work on time as scheduled and ready to serve the patient throughout the entirety of the scheduled shift
-
Collect and document clear, concise, and accurate patient records
-
Obtain written treatment plan signatures
-
Write accurate and consistent notes, ensuring chart notes match services completed
-
Be prepared, self-motivated, and manage down time effectively
Compassion - Having the insight and vision to see others and help them along the journey of awareness, courage, confidence, and joy. Seeing people as humans and assuming positive intent.
-
Initiate friendly, stress reducing conversations with patients and family members
-
Ability to describe protective stabilization to patient and family
-
Effectively communicate proper oral hygiene and preventative care to the patient and family
-
Communicate in a friendly tone
Teamwork - Acting as a contributing teammate to those you work with, striving for common culture and goals. Supporting one another to achieve the mission and seeing opportunity in yourself and others to develop and grow.
-
Demonstrate a teamwork mentality
-
The ability to anticipate Provider needs before and during treatment
-
Participate in all office communication by offering ideas or problem-solving suggestions
-
Communicate clearly and professionally with other teammates
-
Promote a positive work environment for all fellow teammates
-
Radiology Education and training that meets state requirements
-
Strong interpersonal skills such as; a friendly outgoing demeanor and the ability to actively listen to patients and parents
-
The ability to multi-task and complete dental tasks correctly and in a timely manner
-
Ability to disinfect hygiene station following clinical contact surfaces protocol
-
Efficiently complete tasks in a fast-paced environment
-
Knowledge of e-Clinical Works
-
Previous experience working in a dental office
-
Current BLS CPR Certification
-
Familiar with hygiene instruments and understanding the proper use of these instruments
-
Experience with diagnostic radiographs and intraoral pictures
-
Knowledge of tooth numbers/letters and the ability to chart existing restorations, teeth, decay and proposed restorations accurately
This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Work is performed in a dental office which is a clinical and office environment. Dental Assistants are occasionally exposed to fumes, airborne particles and toxic or caustic chemicals; therefore, compliance with proper safety and OSHA standards is required. This role routinely utilizes standard dental and office equipment.
Equal Employment Opportunity Statement
The statements contained herein are intended to describe the general nature and level of work performed by the Dental Assistant but is not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Hero Practice Services group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Full-time, Exempt position. Competitive compensation and benefits package.
In addition to the Job Description, you will be asked to perform other duties that support the business and our Mission.
Seattle, Washington
Full Time