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507 Customer Service Jobs in United States

CARSTAR
Customer Service Representative

Location Blasdell, New York

 
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GEODIS
Warehouse Customer Service Representative

Location Plainfield, Indiana

Full Time, Part Time
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Broadmead Medical Services Inc
Customer Service Rep (05121) - 5389 S. Kirkman Rd

Location Orlando, Florida

Full Time
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The ICEE Company
Customer Service Representative

Location La Vergne, Tennessee

Full Time
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Broadmead Medical Services Inc
Customer Service Rep(03849) - 2615 Crawfordville Hwy

Location Crawfordville, Florida

Full Time
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location Vestavia Hills, Alabama

Full Time
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Hallmark-Aviation Services
Customer Service Agent - Chinese, Mandarin, Vietnamese Speakers Needed!!!

Location Houston, Texas

Part Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Hedwig Village, Texas

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Wichita, Kansas

Full Time
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location Beaufort, South Carolina

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Federal Way, Washington

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Parma, Ohio

Full Time
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Dunn-Edwards
Customer Service Lead CA, Job 452.25

Location Encinitas, California

Full Time
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location St Charles, Missouri

Full Time
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Broadmead Medical Services Inc
Customer Service Rep (09108)

Location North Ogden, Utah

Part Time
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Classic Collision
Customer Service Representative

Location Anchorage, Alaska

 
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NFI North
Youth Peer Support Specialist

Location Chichester, New Hampshire

Full Time
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Dunn-Edwards
Customer Service Lead CA, Job 470.25

Location San Diego, California

Full Time
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Broadmead Medical Services Inc
Customer Service Rep(06110) - 2015 Pratt Ave.

Location Bellevue, Nebraska

Part Time
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Broadmead Medical Services Inc
Customer Service Technician

Location Fayetteville, North Carolina

Full Time
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Broadmead Medical Services Inc
Customer Service Rep(06768) - 1858 FM 359

Location Richmond, Texas

Full Time
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Broadmead Medical Services Inc
Customer Service - Self Storage Manager

Location Greenwood, Indiana

Full Time
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Broadmead Medical Services Inc
Customer Service Rep (01614) - 140 N. Summit Dr

Location Holts Summit, Missouri

Full Time
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A. Duie Pyle
Seasonal Warehouse Customer Service Representative

Location Westfield, Massachusetts

Part Time
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Broadmead Medical Services Inc
Customer Service Rep(02744) - 435 Avenue of the Cities

Location East Moline, Illinois

Full Time
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CARSTAR
CARSTAR

Customer Service Representative

location Blasdell, New York

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JOB SUMMARY

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include – gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.

DUTIES / RESPONSIBILITIES

• Greets all walk-in customers in a professional and courteous manner.• Answer and directs all phone traffic in a polite, courteous and cheerful manner.• Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).• Explain CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.• Educate customers on CARSTAR’s CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).• Schedule and record appraisal and delivery appointments. • Update and maintain the store scheduler with Office Manager.• Collect and record payment for completed repairs; may perform some A/R.• File repair order paperwork accurately or record in CARSTAR management system.• Provide customers with CARSTAR’s warranty information (5-Year and Limited Lifetime).• Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.• Maintain the front office and customer reception areas.• Attend daily release meetings.• Other duties as assigned.

EXPERIENCE / SKILL REQUIREMENTS

• 2+ years of customer service experience required, preferably in a retail setting.• HS diploma or GED equivalent required; college degree preferred.• Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.• Call center sales experience (or equivalent sales experience) preferred.• Highly organized; ability to handle multiple concurrent assignments. • Proficient with Microsoft Office and POS/management systems.• Strong attention to details.• Punctual and professional appearance.• Ability to receive direction and work well with others.• Valid driver’s license and insurable driving record.

PHYSICAL REQUIREMENTS

Essential physical requirements include:• Ability to stoop, bend and kneel, squat, kneel and pulling• Extended periods of kneeling, bending, squatting and stooping• Carry and lift heavy objects (up to 50lbs)• Standing, sitting and walking• Performing repetitive motions

WORK ENVIRONMENT

Exposure to: • Paint, fumes and particles• Dirt / Dust• Chemicals / Toxins• Varying heat / cold• Intermittent noise*All duties, responsibilities and experience are subject to change by location

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