Job Details

Description

Discharge Advocate (LPN)

Make a meaningful impact—one phone call at a time.

We’re seeking a compassionate and detail-oriented Licensed Practical Nurse (LPN) to join our team as a Discharge Advocate, helping patients navigate the critical transition from hospital to home. If you thrive on connection, coordination, and clinical insight, this role offers the chance to make a real difference—right from your desk.

What You’ll Do

• Connect with patients within 72 hours of discharge to ensure their recovery is on track and their questions are answered.
• Ask the right questions—especially for those at high risk of readmission—to assess needs, clarify instructions, and identify gaps in care.
• Support medication understanding and discharge instructions, offering clarity and reassurance.
• Coordinate follow-up services when needed, working within the patient’s insurance or financial situation to ensure continuity of care.
• Leverage your knowledge of community resources to guide patients toward helpful support systems.
• Document and report using electronic medical records and databases, with both computer entry and face-to-face communication.

What You Bring

• Education: Active LPN license required.
• Experience: Acute care experience preferred.
• Skills:
  • Exceptional phone communication and customer service.
  • Strong understanding of community resources.
  • Proficiency in navigating medical records and data systems.
  • Commitment to our mission, vision, and values in every interaction.

Caring for Our TeamFor employees that qualify, we offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help. 

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